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Terms and Conditions
 
Terms and Conditions

The full Terms and Conditions can be accessed at the following location http://entergy.com/supplierportalterms

 
How Do I?
 
How do I reset my password?

If your an existing Supplier and you've forgotten your password, please use the password reset option on the Sign-In Menu.

 
What do I do if I forget my User ID?

Each user must have their own User ID and password. If you do not have your own User ID or forgot your current user ID, you will need to reregister. Please email a W9 to esupplier@entergy.com to begin the registration process.

 

 

 
After submitting my registration, how long will take for it to be approved?

Registrations will be reviewed within 1 to 2 business days. You will receive an e-mail letting you know if the registration was approved, denied, or if we need more information to process your registration.

 
How many portal users can be registered for a single company?

The number of users for a company is not limited.  However, Supplier Adminstrators should actively ensure that that users are assigned to the correct security roles as well as regularly review access needs for all company users.

 
How will suppliers receive their orders from Entergy?

In most case, Entergy will email purchase order to suppliers.  Suppliers can request that all orders be sent to a centralized email address if desired.  If you wish to set up a centrailzed email for order delivery, please contact the Entergy Support Center (844-387-9675) and request that your company be set up with a bulk email contact for purchase order delivery.

 
Is the portal able to accept any characters as part of the invoice number?

Invoice numbers may not contain a space, backslash (\), asterisk (*), tilde(~), lower case letters, or pound sign (#).

 
Attachment requirements

All attachments to be in a PDF format without spaces or underscores in the attachment name.

 
Tax Requirements

ALWAYS break out tax onto the tax line when entering an invoice. DO NOT enter the tax amount as part of the unit price.

 
Suppliers Code of Conduct
 
Suppliers' Code of Conduct

Entergy Suppliers' Code of Conduct can be accessed at the following location: http://entergy.com/content/operations_information/supply_chain/supplierscode.pdf

 
Training
 
Training

Supplier Training, Job Aides and Video Tutorials for Entergy can be found at the following location How to use the Entergy supplier portal - Entergy